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Terms of Service

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TERMS OF SERVICE

Last updated: June 26, 2026

These Terms of Service ("Terms") govern your access to and use of the Interlace platform and related services (the "Service"), provided by Interlace AI, Inc. ("Interlace", "we", "us", or "our"). By using the Service, you agree to these Terms.

1. ACCEPTANCE OF TERMS

In plain English: Using Interlace means you accept these Terms.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and any policies referenced here, including our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization. If you do not agree, do not use the Service.

2. DEFINITIONS

  • "Service": the Interlace platform at Interlace and all related features and APIs.
  • "Account": your registered access to the Service.
  • "Workspace": a shared environment for an organization and its members.
  • "Credits": the unit consumed when you use generation and rendering features.
  • "User Content": material you upload, paste, or provide, including documents, scripts, voice samples, logos, and images.
  • "Generated Content": videos, scripts, voiceovers, images, and other output the Service produces from your inputs.
  • "Sub-processor": a third party that processes data on our behalf to deliver the Service.

3. ACCOUNTS AND ELIGIBILITY

In plain English: Keep your login secure and give accurate information. You must be old enough to enter a contract.

  • You must be at least the age of majority in your the State of Delaware, USA, or have the consent and supervision of a parent or guardian where permitted.
  • You agree to provide accurate account information and keep it current.
  • You are responsible for safeguarding your credentials and for all activity under your Account.
  • Notify us promptly at support@interlace.ai of any unauthorized use.

4. SUBSCRIPTIONS, CREDITS, AND BILLING

In plain English: Plans are credit-based and billed in advance. Annual saves two months. Payments are handled by our processors.

  • The Service is offered on subscription plans and through one-time credit packs, as described on the pricing page.
  • Paid plans renew automatically each billing period unless cancelled before renewal.
  • Annual billing equals 2 months free compared with paying monthly for twelve months.
  • Credits are consumed by generation and rendering actions. Credit pack purchases expire 12 months after purchase. Plan credits are governed by the terms of the applicable plan.
  • Prices are shown in USD and may be localized at checkout in other currencies.
  • Payments are processed by third-party payment processors: Paddle, acting as Merchant of Record for international transactions, and Razorpay for transactions in India. Their terms apply to the payment transaction.
  • Taxes may apply and may be collected by the payment processor or by us, as required by law.
  • Except as required by law or expressly stated, fees are non-refundable.
  • We may change prices or plan features on notice. Changes take effect at your next billing period unless stated otherwise.

5. ACCEPTABLE USE AND PROHIBITED CONTENT

In plain English: Use Interlace lawfully. Do not create harmful, infringing, or deceptive content, and respect the rights of others when using AI features.

You agree not to use the Service to create, upload, or distribute content that:

  • Is unlawful, infringing, defamatory, harassing, hateful, or violent.
  • Infringes the intellectual property, privacy, or publicity rights of others.
  • Is sexually explicit involving minors, or otherwise exploits or endangers minors.
  • Is deceptive, including impersonation, fraud, or misleading deepfakes of real people without consent.
  • Contains malware or attempts to disrupt or gain unauthorized access to the Service.

Additional rules for AI features:

  • You may only clone a voice or upload a likeness, logo, or other material if you own it or have the necessary rights and consents.
  • You are responsible for reviewing Generated Content before publishing or distributing it.
  • You will not use the Service to generate content that violates the policies of our AI model providers or applicable law.

We may remove content or suspend access for violations.

6. OWNERSHIP OF GENERATED CONTENT AND INTELLECTUAL PROPERTY

In plain English: You own your inputs and, subject to these Terms, the videos you make. We own the platform itself.

  • As between you and us, you retain ownership of your User Content.
  • Subject to your compliance with these Terms and payment of applicable fees, we assign or license to you the rights in the Generated Content you produce, to the extent we are able to do so.
  • We and our licensors retain all rights in the Service itself, including software, the render engine, models, trademarks, and the Interlace brand. Nothing in these Terms grants you rights to our marks.
  • Ownership of AI-generated material may be subject to evolving law in your the State of Delaware, USA. We make no representation that Generated Content is eligible for copyright protection.

7. USER CONTENT AND DATA

In plain English: You keep ownership of what you upload. You give us the permission we need to run the Service.

  • You grant us a limited, non-exclusive license to host, process, and use your User Content solely to provide and improve the Service, including passing inputs to Sub-processors for generation.
  • You represent that you have the rights and consents necessary for the User Content you provide.
  • Our handling of personal data is described in our Privacy Policy.
  • For data-protection inquiries, contact privacy@interlace.ai.

8. THIRD-PARTY SERVICES AND SUB-PROCESSORS

In plain English: We rely on trusted third parties to deliver parts of the Service.

We use Sub-processors to provide the Service, including:

  • AI model providers for script, voice, and image generation.
  • Payment processors (Paddle and Razorpay).
  • Cloud hosting and storage providers.

Their processing is governed by their own terms.

9. CONFIDENTIALITY

In plain English: Each side protects the other's non-public information.

Each party may receive non-public information from the other. The receiving party will use such information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public, independently developed, or required to be disclosed by law.

10. DISCLAIMERS AND WARRANTIES

In plain English: The Service is provided as is, and AI output may contain errors you should review.

  • The Service is provided "as is" and "as available", without warranties of any kind, express or implied, to the maximum extent permitted by law.
  • AI-generated output may be inaccurate, incomplete, or unsuitable for your purpose. You are responsible for reviewing it before use.
  • We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. LIMITATION OF LIABILITY

In plain English: Our liability is capped, and we are not liable for indirect losses.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or data. Our total liability arising out of or relating to these Terms will not exceed the amounts you paid us in the 12 months before the event giving rise to the claim.

12. INDEMNIFICATION

In plain English: You cover us for claims arising from your content or misuse.

You agree to indemnify and hold harmless Interlace AI, Inc. and its affiliates from claims, damages, and costs arising out of your User Content, your use of the Service, or your breach of these Terms, except to the extent caused by us.

13. SUSPENSION AND TERMINATION

In plain English: Either side can end the relationship. We can suspend for violations.

  • You may stop using the Service and cancel your subscription at any time from your billing settings.
  • We may suspend or terminate access for breach of these Terms, non-payment, or risk to the Service or others.
  • On termination, your right to use the Service ends.

14. CHANGES TO THESE TERMS

In plain English: We may update these Terms and will tell you when we do.

We may update these Terms from time to time. We will post the updated version with a new "Last updated" date and, where required, provide notice. Continued use after changes take effect means you accept the updated Terms.

15. GOVERNING LAW

In plain English: These Terms are governed by the laws of our jurisdiction.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. The courts located in the State of Delaware, USA will have jurisdiction over disputes, subject to any mandatory consumer protections.

16. CONTACT

In plain English: Reach us here with questions about these Terms.

Interlace AI, Inc. Delaware, USA Email: support@interlace.ai

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